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What Our Clients Say

Finding the level of specialist spinal injury care and the service that suits you can be difficult. Here’s what some clients say about Origin:

‘I’m impressed by the importance that Origin places on individual staff development,’ said Graham, following an initiative by Care Manager Lorraine to work as a PA for one week.

‘This was a great initiative and I hope Lorraine will be able to make valuable use of the insight she now has into the role of a PA and the working relationship with the client that is so critical. For me having a good PA is all about achieving the balance between independence and assistance.’


‘When our son started using Origin personal care assistants we ALL felt we had our lives back.

Origin personal care assistants are reliable, calm and have common sense…they also have a great sense of humour and are often young and quite laid back which from our son’s point of view was important. As parents we felt very safe with the personal care assistants from Origin.

Because Origin specialise in spinal injury live-in care, we feel they offer an outstanding service. The training is excellent and nothing is too much trouble. The personal care assistant system works seamlessly, either at university or at home with great back up from Origin’s office personnel.’

Elizabeth, (parent)

‘Please thank my brother’s regular carers who have worked so hard and been so kind and all the additional carers: I know doing nights must have been tough for them. It is impressive that you were able to provide trained carers at such short notice. Your co-ordinating staff were helpful and kind, please thank them for the support they gave me at a very difficult time.’


Origin PAs and client’s rate Origin training as excellent:

‘The training was the best I’ve ever had. It covered everything that’s important to the people we work with.’

‘Staff are trained to a high standard.’

‘The training must be excellent because the care is good.’

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